Survey Results: Impact of Coronavirus having on Businesses in Mongolia

These results were based on a total of 27 responses from our members.

Please describe your company industry?

27 Responses

How has your business been impacted by COVID-19? (i.e. sales down, staffing challenges, events cancelled, etc.)

26 Responses

  • Challengers getting Staff in and out for their Roster Break.
  • Anxiety, mental health, schedule delays etc
  • Most of the clients are requested to put their job requests on-hold and new job requests are decreased significantly. Expatriates are not allowed to the country due to coronavirus. Corona virus has also been affecting our global recruitment, because candidates are afraid to travel abroad.
  • No International Flights, Fatigue Management
  • Sales reduction, difficulty getting expats in for long term service contract
  • Sales down and going to down to zero.
  • Border is closed to ship commodities
  • Sales Down
  • Logistics Restraints
  • Event Cancelled (Mining Expo)
  • Logistics challenges with importing and exporting goods, reduced appetite for expenditure given uncertainty in financial markets, inability to hold meetings with government officials in regional areas due to restrictions on gatherings resulting in permitting delays, lack of ability to get foreign expertise into and out of the country.
  • Supply chain interruption, travel restrictions staff stuck out of country
  • Staffing challenges
  • Supply chain is disrupted, experiencing long delays
  • Sales down, non paid invoices
  • Staffing challenges in relation to expat travel to Mongolia and now leaving Australia, importation of materials
  • Share price smashed, capital markets closed, can't work in Mongolia!
  • "Our business has been very impacted by the Covid 19 situation. 50% less in sales Difficult in the supply chain from our suppliers Increase in purchase for medical and health items (hydrogel, masks, gloves...) Rent venue is the same price , all our upcoming events are cancelled. Some of our staff left the city at the very early stage of the situation without notice and left us understaffed , which makes it difficult to find new employees. Reduction of opening hours to customers."
  • Sales down, events cancelled, some barrier in terms of transportation of good to provinces, expat employees are working from their home country due to travel restrictions
  • Cancelled all physical contact events
  • Work-from-home as possible
  • All hiring stopped
  • All non-essential expenditure stopped
  • Less work
  • Sample transport was delayed due to local road closed
  • Material supply delay, events cancelled, staffing
  • Decrease of sales and income mandatory vacation to some employees events are cancelling business meetings are deferring business becoming inactive
  • Flight restriction
  • Projects have been delayed due to the uncertainty of materials arrive in country on time.
  • Mine is on care and maintenance, no export all staff have been told to take all leave
  • Reduced hours means lower productivity.
  • Staff working from home are not as effective compared to when in the office.
  • Meetings have been cancelled.
  • MRPAM has had disruptions.

How many full-time employees does your business employ?

27 Responses

Please estimate any revenue decline you've experienced as a result of COVID-19, if applicable.

26 Responses

What support do you need from the Government to assist in the sustainability of your business?

26 Responses

How long are you anticipating it will take for your organisation to recover?

22 Responses

How disrupted is your business at the moment due to the COVID-19 situation?

28 Responses

Are there any mitigation measures you can take (i.e. online or phone sales)?

20 Responses

  • Not Really.
  • Yes, we are letting some departments to work remotely
  • Our business has shifted mostly to online for most of the business lines we offer such as online meetings online calls remote working online trainings.
  • Alternative Freight to Air Freight
  • Remote work, sending stuff on leave
  • Maybe online
  • Extra cost on preventing virus
  • Remote working
  • Online meeting
  • Desktop study work
  • Reduction in overheads
  • We doing online work remote and sales but restrictions on staff movement mean we cannot get people back tow ork in country
  • None
  • Call force majeure
  • We are already on the delivery platform Songo, but even through this system, the sales declined considerably. And we can deliver within the neighborhood.
  • Trying to keep our business as normal as possible, keeping in touch with customers by phone and email.
  • We have: ÔÇß Reviewing all open positions and only committing to critical business continuity roles - ensuring that we are properly managing the size of our workforce ÔÇß Defining business continuity plans for each of our regional operations ÔÇß Developing safe and segregated work environments at SMS Equipment, and creating organizational backup team structures to support our customers and their business requirements ÔÇß Postponing wage reviews until Q3 2020, when we can better assess the economic impact of this crisis ÔÇß Carefully managing all discretionary costs and investments, deferring any unnecessary spending ÔÇß Working with our Partners to manage the supply chain and inventory levels required to support the new realities of our business
  • Online interviews and such
  • Skype meetings, email over meetings

Has your business calculated an event such as COVID-19 in your risk management plan? (Can have multiple answers)

28 Responses

What steps has your organization taken to protect employees? (Can have multiple answers)

26 Responses

Please suggest any solutions or assistance that would help your organization navigate this challenging time:

10 Responses

  • We understand that these are Tough Times and as such Tough Measures are being taken that are required and we support the Mongolian Government for their continued action. Organizations should support the Mongolian Government for the way it is tackling the issue, other countries and their Governments have not been so smart and look at the situations they are in !!!
  • Latest news and updates from the professionals on business continuity would be nice.
  • Restart Air Freight Service, Don't included Permanent Resident as Rotation Expats
  • Postpone repayment of loan, down loan rate, reimbursement to employees by government
  • Global assistance to every organisation in Mongolia to mitigate risks
  • Continued and up to date information about government measures to deal with COVID-19 spread, details of any government (mongolian or other) initiatives to protect from costs associated with debt payments, taxes, sourcing funding.
  • Consistency of information and a central source from government. Government communications are not easy to find often not in English and no one source. English newspapers are often days old by the time they are on line
  • For the mining sector Covid is less of an issue than the unfavourable legislative framework that the exploration and mining sector operate under.
  • Tax exemption
  • It is simply time related